Terms and Conditions

Chapter 1 – Introduction

The Websites, available at https://uk.thesamsungphotography.com (hereinafter the “Website” or “Site”), are owned and operated by “POPIE GROUP” EOOD, UIC 206606149, VAT Number BG206606149, with headquarters and address of management: 8 Stefan Stambolov boul., Sofia 1000, Bulgaria (hereinafter referred to by its market name “The Samsung Photography”),

These TERMS AND CONDITIONS OF USE OF THE SAMSUNG PHOTOGRAPHY WEBSITE (hereinafter the “Terms and Conditions”) contain detailed information about your rights and obligations while using the Website and buying products via the online shop. By using our Website, you agree to these terms and conditions and acknowledge that you have read and understood them. Do not continue to use The Samsung Photography Website and products if you do not agree to all of the terms and conditions set forth on this page.

Chapter 2 – Service Description

Our Services include online-only, subscription-based access to our digital coursebooks (in view-only PDF format), instructional videos, and lessons on photography (collectively referred to as the “Content” or “Services”). The “Content” (or “Services”) is accessible via your user account on our Website and is not downloadable.

You can find details about the available materials, including subject matter, author, number of lessons, and included features, within your account or on the Website before subscribing.

Chapter 3 – Intellectual Property Rights and License:

Unless otherwise stated, we, The Samsung Photography and/or our licensors, own the intellectual property rights for all content on The Samsung Photography Site, including the Coursebooks being sold. All intellectual property rights are reserved. The Coursebooks are published under a pseudonym used by the authors.

You may access The Samsung Photography content for your personal use only, subject to the restrictions outlined in these Terms and Conditions.

The persons on the photos in the Coursebooks and the Website are not the authors of the Coursebooks. The photos in the Coursebooks or part of them may not have been taken by the authors of the Coursebooks. All photographs part of the Coursebooks and the Website are used lawfully, and their display in the Coursebooks does not infringe any rights of third parties.

You can not:

Reproduce, distribute, modify, or create derivative works of our Coursebooks or Website content.
Copy or republish material from The Samsung Photography Coursebooks and/or Website.
Sell, rent, or sublicense any material from The Samsung Photography Coursebooks and/or Website.
Reproduce, duplicate, or copy any material from The Samsung Photography Coursebooks and/or Website.
Redistribute material from The Samsung Photography Coursebooks and/or Website.
In any other way use material from our Website or Coursebooks for commercial or any other purpose other than personal use.

Chapter 4 – User Accounts and Access

To use our Services, you must:

Be at least 18 years of age
Create an account using a valid email address
Subscribe to one of our paid monthly plans

Each subscription grants you personal, non-transferable access to our Content. Account sharing is strictly prohibited. If we detect sharing or misuse, we may suspend or permanently terminate your account without refund.

Access is granted only while your subscription is active and fully paid. If payment fails or is canceled, your access to all Content will be revoked immediately.

Chapter 5 – Subscription, Billing, and Cancellation

5.1 Subscription Plans

We offer access to our digital learning materials (including view-only PDFs, videos, and lessons) via a paid monthly subscription plan (“Subscription”). When you subscribe, you gain access to all materials available on our platform as long as your Subscription remains active and fully paid.

5.2 Introductory Offer

From time to time, we may offer introductory discounted pricing for a limited time (such as 7 days). These offers are available only once per user and apply only to new subscribers unless otherwise stated. The standard Subscription rate will apply automatically after the introductory period unless you cancel before the next billing cycle begins.

5.3 Automatic Renewal

Subscriptions are billed automatically on a recurring monthly basis using the payment method provided during checkout. Your Subscription will renew without requiring your explicit reauthorization, unless you cancel before the end of your current billing period.

We reserve the right to update pricing and will notify you in advance via email or through your account if changes affect your future billing cycle. Continued use of the Services after a price change constitutes your agreement to the new fees.

5.4 Billing and Payment

You agree to provide accurate and complete payment and billing information and to keep it updated at all times. All prices include applicable taxes unless otherwise stated.

You authorize us to charge your selected payment method for your Subscription fees and any applicable taxes on a recurring basis. If a payment fails, we may attempt to reprocess it. Failure to pay will result in immediate suspension or termination of access to the Services.

5.5 Cancellation by You

You may cancel your Subscription at any time by logging into your Account and navigating to the “Billing” or “Subscription” section. Cancellation is effective at the end of your current billing cycle. You will retain access until the end of the paid period, but no further charges will be applied.

Alternatively, you may contact us at notice@thesamsungphotography.com to request cancellation assistance. Please include the email address used during registration.

5.6 No Prorated Refunds for Partial Periods

Cancellation will not result in any partial refund for days remaining in the billing cycle. You are responsible for all charges incurred prior to cancellation.

5.7 Suspension and Termination by Us

We reserve the right to suspend or terminate your Subscription and access to our Services at any time, with or without notice, if:

You violate these Terms (including account sharing or content misuse)
Your payment fails or is reversed
Fraudulent or abusive behavior is detected

In such cases, you are not entitled to a refund.

5.8 Limited Refunds

We offer a 30-day money-back satisfaction guarantee. If, for any reason, you are not satisfied with the Services, you may request a full refund within the first 30 days after the date of your last purchase.

We do not offer refunds for transactions older than 30 days or more before the date you contacted us with a refund request.

Refunds may be issued under exceptional circumstances and in Company’s sole discretion 30 days after any last purchase. Refunds are not available for Accounts that have violated these Terms.

To initiate the refund process, you may email us at notice@thesamsungphotography.com.

Chapter 6 – Intellectual Property and Usage Restrictions

All Content on the Website is the intellectual property of The Samsung Photography and/or our licensors and is protected by copyright and other applicable laws.

You may not:

Download, reproduce, or print any Content
Record, share, or distribute any part of the Content or Website
Use any part of the Content for commercial, public, or group training use
Use screen recording, scraping, or similar technologies
Translate, modify, reverse-engineer, or create derivative works

Access is granted for personal, non-commercial use only. Any breach of this clause will result in immediate account termination without refund and may result in legal action.

Chapter 7 – Complaints and Dispute Resolution

If you have any issues with our service or product, please contact us through our contact form or send an e-mail to notice@thesamsungphotography.com to discuss the matter. We will try our best to resolve the matter as quickly as possible and will provide you with a written response to your complaint within 7 days. If we require further information from you this period could be prolonged depending on the circumstances.

If we have not fulfilled our contractual obligations, you have the right to file a complaint and/or demand compensation. If we are unable to resolve your complaint, you have the right to use alternative dispute resolution methods such as mediation, or arbitration, or to seek legal protection of your rights before a consumer rights protection organization or a court of justice.

You have the option of resolving consumer disputes with the “Alternative Dispute Resolution” procedure on the territory of the European Union. In the event of a dispute over an online purchase, you can use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show to settle the dispute out of court. Here is a list of all national bodies and institutions which offer out-of-court settlement procedures and have all been approved by the European Commission for quality standards relating to fairness, efficiency and accessibility: https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2

If you reside outside the EU/EEA, particularly in the United States, you agree that any dispute or claim relating in any way to your use of our Services will be resolved by binding individual arbitration, and not in court, except for matters that may be brought in small claims court.

You further agree to waive any right to participate in class action lawsuits, class-wide arbitration, or any other collective or representative proceeding.

The arbitration will be conducted in English under the rules of the International Chamber of Commerce (ICC) or a similar recognized arbitration body.
The place of arbitration shall be Sofia, Bulgaria, unless otherwise required by law.
Each party will bear its own legal fees and costs, unless the arbitrator rules otherwise.

Exceptions: Either party may bring a claim in court to seek injunctive relief for intellectual property violations or to compel arbitration, as applicable.

If you have a complaint, you may submit it via our support team at notice@thesamsungphotography.com.
Consumers may also use Alternative Dispute Resolution (ADR) services. A list of approved UK ADR providers is available from the Chartered Trading Standards Institute: https://www.tradingstandards.uk/commercial-services/adr-approved-bodies/

We are not obliged to participate in ADR and do not commit to doing so.

Chapter 8 – User Conduct and Security

You agree to:

Keep your login credentials confidential
Use the Services in good faith and only as intended
Notify us immediately of any unauthorized access or security breach

We reserve the right to investigate suspected breaches and suspend or terminate accounts found in violation of these Terms.

Chapter 9 – Limitation of Liability

To the fullest extent permitted by applicable law:

We are not liable for indirect, incidental, special, or consequential damages, including data loss, access interruptions, or loss of profits.
Our liability is limited to the total amount you paid in the last 30 days before a claim arises.
The Services are provided “as is,” without warranty of any kind, express or implied.

We do not guarantee uninterrupted access to the Website or that the Content will meet your specific expectations or learning outcomes.

Chapter 10 – Modifications to Terms

We may update these Terms from time to time. Changes will take effect once published on the Website. If you continue using the Services after changes are posted, you are deemed to accept the updated Terms. If you do not agree with the changes, you must cancel your subscription and cease using the Services.

Chapter 11 – Termination

We reserve the right to terminate or suspend your account immediately if:

You violate these Terms
You fail to pay for your subscription
You misuse the Content or platform

Upon termination, your access to all Content will be revoked. No refunds will be granted unless otherwise stated in Chapter 5.

Chapter 12 – Contacts

You can contact us through our contact form on the Website or using the following contacts:

Email: notice@thesamsungphotography.com